Cookie Policy
This Cookie Policy explains how PhysioPoint Limited uses cookies and similar technologies when you visit https://physiopoint.co.uk/.
It explains what cookies are, why we may use them and how you can manage your cookie preferences.
1. What are cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.
Cookies allow websites to recognise a device and can be used for purposes such as remembering preferences, maintaining website functionality, understanding how visitors use a website and, where applicable, providing relevant content.
Similar technologies, such as local storage, pixels, tags or scripts, may also be used for comparable purposes. In this policy, we refer to these technologies collectively as "cookies".
2. How we use cookies
PhysioPoint may use cookies to help operate and secure our website, remember your preferences, understand how our website is being used and improve the experience we provide to visitors.
Some cookies are necessary for the website to function correctly. Other cookies, such as analytics or marketing cookies, will only be used where appropriate and where the required consent has been obtained.
3. Types of cookies we may use
Strictly necessary cookies
These cookies are required for essential website functionality and cannot usually be switched off through our cookie preference system.
They may be used for purposes such as website security, remembering cookie preferences, maintaining sessions or enabling forms and other features requested by you.
Functional cookies
Functional cookies may allow the website to remember choices you make and provide enhanced functionality or personalisation.
If these cookies are disabled, some website features may not work as intended.
Analytics cookies
Where used, analytics cookies help us understand how visitors interact with our website. For example, they may provide information about which pages are visited, how visitors move around the website and whether errors occur.
This information can help us improve the performance, usability and content of our website. Analytics cookies that require consent will not be activated until you have provided that consent.
Marketing and advertising cookies
Where used, marketing cookies may be set by us or by third-party services to measure advertising performance, understand visitor interests or help provide more relevant advertising.
Marketing and advertising cookies that require consent will not be activated unless you have chosen to accept them.
4. First-party and third-party cookies
First-party cookies are cookies placed directly by the PhysioPoint website.
Third-party cookies may be placed by external services whose content or functionality is included on our website. This may include services used for videos, maps, website analytics, online booking, security or other website features.
Third-party providers are responsible for their own cookies and the way they process information. We recommend reviewing the privacy and cookie information provided by those organisations where applicable.
5. Embedded content
Our website may contain content provided by third-party websites, such as videos, maps or other embedded services.
These services may use cookies or similar technologies when their content is loaded or used. Where consent is legally required, we aim to prevent non-essential cookies from being activated until you have made an appropriate choice.
6. Cookie consent
When you first visit our website, you may be presented with a cookie notice or consent banner. This allows you to make choices about the use of non-essential cookies.
You may be able to:
- Accept non-essential cookies;
- Reject non-essential cookies; or
- Manage your preferences by cookie category.
Cookies that are strictly necessary for providing the website or a service you have specifically requested may be used without requiring consent where permitted by law.
7. Changing your cookie preferences
You can change or withdraw your consent to non-essential cookies at any time through the cookie settings or consent controls available on our website.
Withdrawing consent will not affect the lawfulness of any processing that took place before your consent was withdrawn.
8. Managing cookies through your browser
Most web browsers allow you to view, manage, block or delete cookies through their settings.
You can normally configure your browser to:
- Delete existing cookies;
- Block all or selected cookies;
- Block third-party cookies;
- Receive a warning before cookies are stored; or
- Clear cookies automatically when your browser is closed.
Please be aware that blocking certain cookies may affect how some parts of our website work.
9. How long cookies remain on your device
The length of time a cookie remains on your device depends on the type of cookie being used.
Session cookies are generally removed when you close your browser.
Persistent cookies remain on your device for a specified period or until you remove them manually.
The duration of individual cookies may vary depending on their purpose and the service that provides them.
10. WordPress cookies
Our website may use WordPress and related website technologies. Where applicable, these systems may use cookies for website administration, login functionality, security, preferences and other essential website features.
Administrative login cookies generally apply to authorised website users and administrators rather than ordinary website visitors.
11. Forms and online bookings
Where our website contains contact forms, booking systems or other interactive features, cookies or similar technologies may be used to provide those features, maintain security, prevent spam or remember information during a session.
Any personal information submitted through a form or booking system is handled in accordance with our Privacy Policy.
12. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use, our services or applicable legal requirements.
Any updated version will be published on this page.
13. Further information about your privacy
For more information about how PhysioPoint collects, uses and protects personal information, please read our Privacy Policy.
You can also read our Terms and Conditions.
14. Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact:
PhysioPoint Limited
387 Stratford Road
Shirley
Solihull
West Midlands
B90 3BW
Email:
info@physiopoint.co.uk
Telephone:
0121 716 5158
Last updated: 13 August 2026
